Emily Mani
Rarotonga
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
11
11
years of professional experience
Work History
Store Manager
Pacific Apparel Ltd (Raromart/TShirt Factory)
03.2019 - 02.2024
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained open lines of communication with General Manager and Owner of the company sharing important information about store performance and requesting support when needed.
- Assisted with hiring, training and mentoring new staff members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Trained and guided team members to maintain high productivity and performance metrics.
Sales & Marketing Supervisor
C.J.Patel Pacific Limited
01.2013 - 01.2019
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Led quarterly sales meetings to review goals, progress, and address any challenges or opportunities within the team.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Store Manager
McDonalds Restaurant
11.2013 - 03.2017
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Customer Service
Cook Islands Tertiary Training Institute
Rarotonga2020
Diploma in Business Management -
Fiji National University
Suva , FIJI02.2016
Skills
Logistics
Strategic Planning
Inventory Tracking and Management
Security System Monitoring
Staff Development
Store Opening and Closing
Team Leadership
Customer Relations
Management Team Building
Data Management
Delegating Work
Sales professional
Timeline
Store Manager
Pacific Apparel Ltd (Raromart/TShirt Factory)
03.2019 - 02.2024
Store Manager
McDonalds Restaurant
11.2013 - 03.2017
Sales & Marketing Supervisor
C.J.Patel Pacific Limited
01.2013 - 01.2019
Customer Service
Cook Islands Tertiary Training Institute
Diploma in Business Management -
Fiji National University
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