Helena May Philomina Williams

LAND COURT CLERK

Ministry Of Justice

06.2021 - Current

Increased court efficiency by processing Land Court documents and maintaining accurate case records.
Assisted judges and JP with court proceedings through diligent research and preparation of case materials.
Enhanced communication between legal counsels and our land court customers by promptly distributing correspondence and case updates
Ensured timely resolution of cases with accurate scheduling and coordination of hearings.
Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
Maintained organized filing systems for easy retrieval of case files and supporting documentation.
Contributed to a positive work environment by collaborating effectively with colleagues and legal counsels.
Promoted transparency within the judicial system by accurately entering case details into electronic databases (CTS and DIGITIZATION folder)
Supported courtroom operations during trials, ensuring all parties involved had necessary materials and equipment for smooth proceedings (PANUI)
Prepared comprehensive reports detailing court activities for submission to my managers as required (CTS reports, Statistic reports for POAs)
Prepared court orders according to judgments issued for Signing and Sealing and completing BACK LOG work plans.
Answered telephone calls, took messages and transferred calls to appropriate colleagues within the ministry.
Performed routine data entry or document management by receiving applications, submissions, etc over the counter and over email. Placing into their appropriate folders and filing system.
Processed financial transactions for Land Court Applications and Other Photocopies efficiently.
Improved workflow efficiency through regular review and updating of internal policies related to Land court clerk duties and Land Application Processes in meetings held within our division.
Assisted newly hired Land Court Clerks in learning about application checks and verification procedures, performance strategies and customer service techniques.