Overview

Work History

Education

Work Availability

Timeline

Ines Henry

Aitutaki

Overview

1

1

year of professional experience

Work History

Air Raro

Cleaner

04.2024 - Current

Worked with vendors and internal departments to smoothly accomplish all ramp objectives.
Maintained team and operational compliance with all safety regulations.
Managed administrative and financial tasks such as payroll, recordkeeping and reporting.
Implemented cost-saving measures through efficient resource utilization and effective budget management.

Vaka Cruise

Concierge

10.2023 - 03.2024

Stayed up-to-date on industry trends regarding popular destinations, itinerary changes, and new ship launches to better assist cruise guests in planning their vacations.
Established strong relationships with frequent cruisers through attentive service and genuine interaction, resulting in repeat bookings and increased loyalty.
Assisted guests with special requests and accommodations, ensuring a memorable and enjoyable cruise experience.
Managed passenger inquiries and resolved issues promptly, maintaining a high level of customer satisfaction throughout the journey.
Facilitated smooth sailing by liaising with ship personnel, including captains, chefs, and entertainers to coordinate daily activities.
Participated in daily entertainment programs to create an engaging atmosphere for passengers during their stay onboard the ship.
Ensured guest safety by conducting regular cabin checks and monitoring emergency equipment functionality onboard the ship.
Conducted informative presentations on various aspects of cruising, such as safety procedures, onboard amenities, and excursion opportunities.

Education

None - None

Tereora College , Nikao

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Timeline

Air Raro - Cleaner

04.2024 - Current

Vaka Cruise - Concierge

10.2023 - 03.2024

Tereora College - None , None