Takiriko Tia Harriett Napa-Ioaba
Blackrock,Rarotonga
Summary
I am a dedicated person with a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Sales Assistant
KMART MANUKAU NZ (Casual)
Manukau, Auckland
09.2024 - 01.2025
- Guided customers in locating specific products throughout store.
- Managed inventory levels and displayed stock on shelves.
- Managed customer inquiries and efficiently resolved issues
- Ensured cleanliness and organization of the sales floor area.
- Answered incoming telephone calls to provide store, products and services information.
- Provided excellent customer service to clients in person and over the phone.
Warehouse Packer
LSG SKYCHEF (Casual)
Mangere, Auckland
12.2022 - 04.2023
- Managed cart preparation for Air New Zealand's domestic and international flights
- Functioning in a fast-paced environment, handling around 80 to 100 carts per day.
- Maintaining cleanliness in work area while following safety guidelines
- Arranging carts for designated flights and transporting them to loading dock
Front of House Employee
CLUB RARO
Avarua , Rarotonga
12.2021 - 04.2022
- Engaged customers in a friendly manner, ensuring outstanding service throughout busy periods.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Explained menu items, took orders and delivered food courses according to instruction.
- Assisted with seating arrangements to ensure comfortability for guests.
- Prepared drinks upon request according to recipes and standards set by management.
Education
DIPLOMA IN FINANCIAL ACCOUNTING
ALISON EMPOWER YOURSELF (ONLINE)
MOUNT CARMEL, IRELAND06-2025
NEW ZEALAND CERTIFICATE IN FOUNDATIONS SKILLS L2
MANUKAU INSTITUTE OF TECHNOLOGY
MANUKAU - AUCKLAND01-2024
CERTIFICATE IN BUSINESS - ACCOUNTING (LEVEL 4)
MANUKAU INSTITUTE OF TECHNOLOGY
MANUKAU - AUCKLAND11-2024
NZQA LEVEL 1
TEREORA COLLEGE
Rarotonga 12-2021
Skills
- Computer literacy
- Customer service
- Problem solving
- Attention to detail
- Team collaboration
- Problem resolution
- Time management
- Financial analysis
REFERENCES
- Jennifer Weavers, lecturer
Email: jennifer.weavers@manukau.ac.nz
- Sharleen, store manager at Kmart
Phone number: +64 9 261 8900
- Teina Maunga, co-worker
Phone number : +682 77127
Timeline
Sales Assistant
KMART MANUKAU NZ (Casual)
09.2024 - 01.2025
Warehouse Packer
LSG SKYCHEF (Casual)
12.2022 - 04.2023
Front of House Employee
CLUB RARO
12.2021 - 04.2022
DIPLOMA IN FINANCIAL ACCOUNTING
ALISON EMPOWER YOURSELF (ONLINE)
NEW ZEALAND CERTIFICATE IN FOUNDATIONS SKILLS L2
MANUKAU INSTITUTE OF TECHNOLOGY
CERTIFICATE IN BUSINESS - ACCOUNTING (LEVEL 4)
MANUKAU INSTITUTE OF TECHNOLOGY
NZQA LEVEL 1
TEREORA COLLEGE
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