Salaseini Varo
Rarotonga ,Cook Island
Summary
Customer-focused Food and Beverage Attendant with background in fast-paced hospitality environments. Known for maintaining high standards of cleanliness, handling food safely, and providing exceptional service to customers. Strengths include multitasking, working under pressure, and communicating effectively with both team members and guests. Previous roles have resulted in improved customer satisfaction rates due to attentive service and efficient problem-solving skills.
Overview
21
21
years of professional experience
Work History
Food and Beverage Attendant
Islander Hotel
Rarotonga , Cook Island
06.2022 - Current
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Communicated effectively with kitchen staff regarding customer orders.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained new staff on restaurant protocols, customer service, and safety procedures.
- Maintained cleanliness and organization of the dining area, counters, and kitchen space.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Assisting in making a good coffee.
Retail Sales Merchandiser
Paradise Beverages Fiji Limited
Lautoka , Fiji
03.2017 - 06.2022
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Drove sales by developing engaging displays in high-traffic store areas.
- Provided exceptional customer service by advising customers on product features and benefits.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Analyzed customer feedback to recommend product adjustments and improvements.
- Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.
Food and Beverage Attendant
Radisson Blu Resort
Nadi , Fiji
07.2016 - 03.2017
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Communicated effectively with kitchen staff regarding customer orders.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Provided exceptional service that reflected restaurant standards and core values.
Bartender
Nadi Sports & Social Club
Nadi , Fiji
02.2015 - 01.2016
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Poured wine, beer and cocktails for patrons.
- Completed regular bar inventories and daily requisition sheets.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Effectively multitasked within fast-paced environment.
Food and Beverage Attendant
Captain Cook Cruises
Nadi , Fiji
02.2004 - 09.2006
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Maintained presence throughout meals to assist guests with additional food and beverage requests.
Education
Certificate III in Hospitality
Australian Pacific Training Coalition
Suva 12-2016
Certificate in Caregiving
University of The South Pacific
Lautoka04-2014
Certificate in Front Office/Customer Services/F&B
New Zealand Pacific Training Centre
Nadi 12-2003
Advance Certificate in Computing
New Zealand Pacific Training Centre
Nadi 11-2001
Skills
- Table setting proficiency
- Guest services
- Order management
- Food safety
- Beverage preparation
- Upselling strategies
- Cross-training capabilities
- Allergy awareness
- Reception service
- Reliability and punctuality
- Phone orders
Timeline
Food and Beverage Attendant
Islander Hotel
06.2022 - Current
Retail Sales Merchandiser
Paradise Beverages Fiji Limited
03.2017 - 06.2022
Food and Beverage Attendant
Radisson Blu Resort
07.2016 - 03.2017
Bartender
Nadi Sports & Social Club
02.2015 - 01.2016
Food and Beverage Attendant
Captain Cook Cruises
02.2004 - 09.2006
Certificate III in Hospitality
Australian Pacific Training Coalition
Certificate in Caregiving
University of The South Pacific
Certificate in Front Office/Customer Services/F&B
New Zealand Pacific Training Centre
Advance Certificate in Computing
New Zealand Pacific Training Centre
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